In February 2023, the Village of Durand upgraded our accounting software which will provide up-to-date technology and more accurately accommodate state and federal reporting efficiently.
Unfortunately, we experienced a glitch with the transfer of information from the old system, for this billing period. The March postcard billing date is correct, the amount due, is correct, however, the DUE DATE is incorrect. The DUE DATE shows as February 28, 2023, when payment is actually due MARCH 31, 2023. We apologize for the confusion and appreciate that it was brought to our attention.
We plan to transition from postcard statements to paper statements with the April billing, if all goes as planned. With this change, there will be an option to have paperless billing, autopay, pay and manage account online using checking, savings, debit or credit. Payment may still be mailed or left in the drop box at Village Hall using cash or check. Soon, in-person payments will be accepted at Village Hall by cash, check, debit or credit.
The sample statement is provided to view layout and format only. The billing information and charge lines are not representative of the Durand Water, Sewer & Refuse billing.